In some embodiments, the invention involves collecting service health information from a plurality of cloud service provider associated with a customer. Once the service health information is collected, aggregating information from multiple providers, when necessary, and providing a service health report to the customer. The customer has agreements with both the service providers and information collector to receive a level of service health information regarding services provided. The information collector may have agreements with the service providers to retrieve or receive the requested service health information for the customers via a pre-agreed upon protocol. Other embodiments are described and claimed.