Embodiments of the present invention enable a telephone calling device to monitor information exchanged between the device and a destination after establishing a telephone call with the destination. The device may also be configured to create and store a profile of the user having stored therein data corresponding to personal information of the user and interaction of the user with various destinations. Further, the device may be configured to detect if the telephone call is on-hold or not by monitoring occurrence of a designated tone, background music, or pre-set amount of no-conversation between the user and the connected destination. Furthermore, based on the profile of the user, the device may display various services tailored specifically for the user when the call is on-hold.