Invention Grant
US08908836B2 Call center system with graphical user interface and method of operation thereof
有权
具有图形用户界面的呼叫中心系统及其操作方法
- Patent Title: Call center system with graphical user interface and method of operation thereof
- Patent Title (中): 具有图形用户界面的呼叫中心系统及其操作方法
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Application No.: US13414541Application Date: 2012-03-07
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Publication No.: US08908836B2Publication Date: 2014-12-09
- Inventor: Randy Budd-Jack , Greg Lee Bray
- Applicant: Randy Budd-Jack , Greg Lee Bray
- Applicant Address: US WA Redmond
- Assignee: Zetron, Inc.
- Current Assignee: Zetron, Inc.
- Current Assignee Address: US WA Redmond
- Agency: Ishimaru & Associates LLP
- Main IPC: H04M11/00
- IPC: H04M11/00 ; H04M3/51

Abstract:
A method of operation of a call center system includes: providing an operator console having a display; instantiating an activation button, on the display of the operator console, including: coloring an activity frame around the activation button, selecting a selected network in the activation button, and presenting an inbound call window on the activation button; and activating a transmitting icon includes establishing a contextual awareness of interactive data elements and operational actions.
Public/Granted literature
- US20120263280A1 CALL CENTER SYSTEM WITH GRAPHICAL USER INTERFACE AND METHOD OF OPERATION THEREOF Public/Granted day:2012-10-18
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