Invention Grant
- Patent Title: Call screening reduction system
- Patent Title (中): 呼叫筛选减少系统
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Application No.: US13538015Application Date: 2012-06-29
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Publication No.: US08917841B2Publication Date: 2014-12-23
- Inventor: Michael Williams
- Applicant: Michael Williams
- Applicant Address: CA Edmonton, Alberta
- Assignee: Advanis Inc.
- Current Assignee: Advanis Inc.
- Current Assignee Address: CA Edmonton, Alberta
- Agency: Bennett Jones LLP
- Main IPC: H04M1/56
- IPC: H04M1/56 ; H04M15/06 ; H04M3/436

Abstract:
A system and a method for conducting a telephone survey, which reduce the number of calls that are not answered by survey participants, are provided. The system comprises means of making outbound telephone calls with a selected call display number, storing a call record for each outbound call, and routing inbound telephone calls to a voicemail or interactive phone system if the inbound calling number is identifiable from the stored call records. The method comprises the steps of making outbound calls to survey phone numbers with the call display set to a local phone number, storing a call record with each outbound call, and routing inbound calls to a voicemail or interactive phone system if the inbound call number is identifiable from the stored call records.
Public/Granted literature
- US20130010936A1 CALL SCREENING REDUCTION SYSTEM Public/Granted day:2013-01-10
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