A computer-implemented method of providing a predefined content to a user includes generating an error message at a user device, the error message based on unavailability of the predefined content to the user at a first instance of time. The method also includes receiving one or more error messages by a server, the one or more error messages being received from one or more user devices. Further, the method includes creating a list of one or more parameters by the server. Furthermore, the method includes providing the predefined content to the user at a second instance of time based on a predefined threshold of the one or more parameters in the list.