Invention Grant
- Patent Title: Multi-channel pivoting
- Patent Title (中): 多通道旋转
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Application No.: US14015434Application Date: 2013-08-30
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Publication No.: US08929536B2Publication Date: 2015-01-06
- Inventor: Sanjay Mathur , Kieron Lawson , Keith McFarlane
- Applicant: LiveOps, Inc.
- Applicant Address: US CA Santa Clara
- Assignee: LiveOps, Inc.
- Current Assignee: LiveOps, Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Duane Morris LLP
- Agent David T. Xue
- Main IPC: H04M3/51
- IPC: H04M3/51 ; H04L12/28 ; G06Q30/00 ; G06Q10/10
Abstract:
An method of pivoting a customer among synchronous and asynchronous communications channels during a communication session.
Public/Granted literature
- US20140064474A1 MULTI-CHANNEL PIVOTING Public/Granted day:2014-03-06
Information query
