Invention Grant
- Patent Title: Knowledge management for solution design during sales and pre-sales
- Patent Title (中): 销售和售前解决方案设计知识管理
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Application No.: US13684805Application Date: 2012-11-26
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Publication No.: US08935239B2Publication Date: 2015-01-13
- Inventor: Debdoot Mukherjee , David C. D'Lima , Sugata Ghosal , Monika Gupta , Vibha S. Sinha
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Ryan, Mason & Lewis, LLP
- Main IPC: G06F17/30
- IPC: G06F17/30 ; G06Q10/00 ; G06Q30/00 ; G06Q10/06

Abstract:
Techniques, a system and an article of manufacture for designing integrated enterprise solutions. A method includes aggregating multiple work-products pertaining to solutions submitted in response to one or more previous solution requests, segmenting the multiple work-products into multiple segments based on content category, annotating each of the multiple segments with a tag based on one or more semantic associations with the content of each of the segments, adding each of the segments and each of the tags into a database, performing a search in the database to identify a set of one or more of the segments with at least one tag that corresponds to content of a current solution request, and ranking each of the segments in the set based on a degree of semantic matching with one or more parts of the current solution request.
Public/Granted literature
- US20140149185A1 Knowledge Management for Solution Design During Sales and Pre-Sales Public/Granted day:2014-05-29
Information query