A process and an apparatus for reducing charge materials containing iron ore or for producing pig iron or liquid primary steel products in a smelting unit are provided, the charge materials being at least partially reduced in at least one reduction unit by means of a reducing gas and optionally at least some of the at least partially reduced charge materials being melted in a smelting unit while supplying coal or coke and gas containing oxygen, while simultaneously forming the reducing gas, and the reducing gas or a reducing gas generated externally being supplied to the reduction unit. In the event of an interruption in the production of pig iron or primary steel products, the at least one reduction unit is emptied and the at least partially reduced charge materials are introduced into at least one vessel and kept under a non-oxidizing shielding gas atmosphere.