Invention Grant
- Patent Title: Error detection, correction and triage of a storage array errors
- Patent Title (中): 错误检测,纠正和分类存储阵列错误
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Application No.: US13616741Application Date: 2012-09-14
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Publication No.: US08949669B1Publication Date: 2015-02-03
- Inventor: Muzhar S. Khokhar , Michael P. Thibault
- Applicant: Muzhar S. Khokhar , Michael P. Thibault
- Applicant Address: US MA Hopkinton
- Assignee: EMC Corporation
- Current Assignee: EMC Corporation
- Current Assignee Address: US MA Hopkinton
- Agency: BainwoodHuang
- Main IPC: G06F11/00
- IPC: G06F11/00

Abstract:
The system and method filters out benign errors and triaging errors that are not filtered. The errors that are not filtered are triaged by categorizing the error and in response to the categorized error either resolving the error by executing code to proactively test the error and repair it; or collect the data necessary to perform deeper analysis by the customer service center and forwarding the collected data to the customer service center.
Information query