Invention Grant
- Patent Title: Dynamic adjustment of recommendations using a conversation assistant
- Patent Title (中): 使用会话助理动态调整建议
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Application No.: US13731740Application Date: 2012-12-31
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Publication No.: US08953764B2Publication Date: 2015-02-10
- Inventor: Ahmed Tewfik Bouzid , David James Rennyson , Michael Jerry Saylor , Ashwini Swaroop Reddy Dulam , Jonathan Hotz
- Applicant: Angel.com Incorporated
- Applicant Address: US VA Vienna
- Assignee: Angel.com Incorporated
- Current Assignee: Angel.com Incorporated
- Current Assignee Address: US VA Vienna
- Agency: Fish & Richardson P.C.
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M3/493

Abstract:
Usage data associated with a user of a telephonic device is accessed by a remote learning engine. A first service or a first product is identified by the remote learning engine based on the accessed usage data. A first recommended voice bundle application is determined by the remote learning engine. A recommendation associated with the first recommended voice bundle application is transmitted to the telephonic device. The recommendation is presented by the telephonic device to the user through voice communications. A response from the user associated with the recommendation is received. In response to determining that the user has not accepted the recommendation, a second service or a second product is determined based on the received response. A second recommended voice bundle application is determined based on the second service. The second recommended voice bundle application is executed by the telephonic device.
Public/Granted literature
- US20140037076A1 DYNAMIC ADJUSTMENT OF RECOMMENDATIONS USING A CONVERSATION ASSISTANT Public/Granted day:2014-02-06
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