Invention Grant
- Patent Title: Method and apparatus for delegating a message
- Patent Title (中): 用于委派消息的方法和装置
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Application No.: US12981117Application Date: 2010-12-29
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Publication No.: US08954517B2Publication Date: 2015-02-10
- Inventor: John H. Yoakum , Tony McCormack
- Applicant: John H. Yoakum , Tony McCormack
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Withrow and Terranova, PLLC
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L12/58 ; H04M3/533 ; H04M3/54

Abstract:
A method and apparatus for delegating a message. An audio message from a prioritized list of audio messages is received by a computing device. The audio message identifies a first sender designated priority and a first recipient prioritization attribute. A delegate for responding to the audio message is determined. A delegation action identifier identifying a delegation action of a plurality of delegation actions is determined. A first delegation action directs a delegate to generate a response and send the response to the sender without notifying a delegator. A second delegation action directs the delegate to generate the response and send the response to both the sender and the delegator. A third delegation action directs the delegate to generate the response and send the response to the delegator. A delegate identifier identifying the delegate and the delegation action identifier are communicated to the message server for delegation of the audio message to the delegate in accordance with the delegation action.
Public/Granted literature
- US20120173631A1 METHOD AND APPARATUS FOR DELEGATING A MESSAGE Public/Granted day:2012-07-05
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