Methods, systems, and computer-readable media for exception handling of interactive communications privileges governing interactive communications with entities outside a domain are disclosed. The interactive communications privileges may have been learned through domain administrator configuration or may have been self-learned without domain administrator input. The interactive communications privileges can be used to process interactive communications requests between entities inside a domain and entities outside the domain. Exceptions to the interactive communications privileges can be requested by user entities inside the domain for interactive communications with entities outside the domain. In this manner, if the interactive communications privileges are not sufficient according to user entities inside the domain, the user entities inside the domain can request exceptions for other interactive communications privileges with entities outside the domain. Approved exception requests can also be configured as part of the interactive communications privileges for interactive communications with entities outside the domain.