Invention Grant
US08972788B2 Ticket consolidation 有权
票务合并

Ticket consolidation
Abstract:
A method of ticket consolidation in computing environment may in one aspect analyze problem reports, determine whether problems reported by machines are caused by the same or substantially the same run-time configuration error or are occurring on the same physical server, and are within the given sensitivity time window, consolidate the problem tickets and increase the priority of the consolidated ticket.
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