Invention Grant
US08977968B2 Pseudo-remote terminal IOTA mobile diagnostics and electronic customer care
有权
伪远程终端IOTA移动诊断和电子客户关怀
- Patent Title: Pseudo-remote terminal IOTA mobile diagnostics and electronic customer care
- Patent Title (中): 伪远程终端IOTA移动诊断和电子客户关怀
-
Application No.: US11468145Application Date: 2006-08-29
-
Publication No.: US08977968B2Publication Date: 2015-03-10
- Inventor: Guoxin Fan , Sudheer Kumar Peddireddy , Vani Budhati
- Applicant: Guoxin Fan , Sudheer Kumar Peddireddy , Vani Budhati
- Applicant Address: KR Suwon-Si
- Assignee: Samsung Electronics Co., Ltd.
- Current Assignee: Samsung Electronics Co., Ltd.
- Current Assignee Address: KR Suwon-Si
- Main IPC: G06F3/00
- IPC: G06F3/00 ; H04W24/06 ; H04W88/02
Abstract:
A system is provided that includes a portable electronic device and a customer care system. The customer care system is configured to remotely communicate with the portable electronic device. The customer care system is operable to receive an indication of content displayed on a display of the portable electronic device. The customer care system is operable to communicate a signal to the portable electronic device that the portable electronic device interprets as input to keys on the portable electronic device by a user of the portable electronic device.
Public/Granted literature
- US20080057914A1 Pseudo-Remote Terminal IOTA Mobile Diagnostics and Electronic Customer Care Public/Granted day:2008-03-06
Information query
