A system for remotely monitoring and tracking a mobile hand-held device having conventional voice and data communication capabilities, the mobile device having software installed thereon that establishes a data communication link with the server, detects activation of an emergency button on the mobile device that places the device in an emergency operating condition, and, while operating in emergency condition, (i) blocks non-emergency input into the device, (ii) at predetermined time intervals, determines the current location of the mobile hand-held device based on GPS tracking information and mobile communication information, (iii) stores the time-based tracking data in memory, and (iv) using the data communication link, periodically transmits a telematics logic message to the server, wherein the telematics logic message include a unique device ID, an indicator of the emergency condition, and the time-based tracking data.