Invention Grant
- Patent Title: Management system and method therefor
- Patent Title (中): 管理制度及方法
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Application No.: US13157226Application Date: 2011-06-09
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Publication No.: US08994989B2Publication Date: 2015-03-31
- Inventor: Tsuyoshi Kaneko
- Applicant: Tsuyoshi Kaneko
- Applicant Address: JP Tokyo
- Assignee: Canon Kabushiki Kaisha
- Current Assignee: Canon Kabushiki Kaisha
- Current Assignee Address: JP Tokyo
- Agency: Canon U.S.A. Inc., IP Division
- Priority: JP2010-134309 20100611
- Main IPC: G06K15/00
- IPC: G06K15/00 ; G06F3/12 ; G03G15/00 ; G06F11/07 ; H04N1/00 ; H04N1/32

Abstract:
A management server capable of communicating with a providing apparatus via a network and using a function provided by the providing apparatus includes a reception unit configured to receive failure information from the image forming apparatus, and a notification unit configured to perform notification for arranging maintenance of the image forming apparatus according to the failure information received from the image forming apparatus, wherein the management server does not arrange the maintenance of the image forming apparatus if it can be identified that the failure is caused by the providing apparatus based on the received failure information.
Public/Granted literature
- US20110304884A1 MANAGEMENT SYSTEM AND METHOD THEREFOR Public/Granted day:2011-12-15
Information query