Embodiments of the present invention disclose a wireless service access method and apparatus. In the method, a group policy of a wireless access point AP and a group priority of a virtual access point VAP are configured, an access priority of a service access request of a user is determined according to the group policy of the AP and the group priority of the VAP, and a service access operation is executed according to the access priority. In the embodiments of the present invention, a differential QoS guarantee based on a user priority is provided, and QOS of a high priority user and a high priority service in a situation that wireless resources are constrained or environment is severe can be ensured.