Invention Grant
- Patent Title: Systems and methods for providing selectable options to a calling party on-hold
- Patent Title (中): 为主叫方提供可选选项的系统和方法
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Application No.: US14162981Application Date: 2014-01-24
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Publication No.: US09014360B2Publication Date: 2015-04-21
- Inventor: Linda Ann Roberts , Edward Michael Silver , Hong Thi Nguyen
- Applicant: AT&T Intellectual Property I, L.P.
- Applicant Address: US GA Atlanta
- Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee: AT&T Intellectual Property I, L.P.
- Current Assignee Address: US GA Atlanta
- Agency: Greenblum & Bernstein, P.L.C.
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M3/428 ; H04M3/493 ; H04M3/533
Abstract:
A method for handling an initiated communication includes receiving, from an initiating party, an initiated communication directed to a communication destination address assigned to a receiving party. Before the initiating party is provided access to the communication destination address, the initiating party is provided with a first menu of selectable options including an option to obtain information particular to a physical geographic location identified during the initiated communication. A selected option to obtain the information particular to the physical geographic location is received from the initiating party. The information particular to the physical geographical location is provided, and after providing the information particular to the physical geographical location, the initiating party is provided with access to the communication destination address.
Public/Granted literature
- US20140140490A1 SYSTEMS AND METHODS FOR PROVIDING SELECTABLE OPTIONS TO A CALLING PARTY ON-HOLD Public/Granted day:2014-05-22
Information query
