Invention Grant
- Patent Title: Root cause analysis using interactive data categorization
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Application No.: US11824980Application Date: 2007-07-02
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Publication No.: US09015194B2Publication Date: 2015-04-21
- Inventor: Dror Daniel Ziv , Yaron Gvili , Alexander Sokolovsky , Ofer Shochet , Michael Brand
- Applicant: Dror Daniel Ziv , Yaron Gvili , Alexander Sokolovsky , Ofer Shochet , Michael Brand
- Applicant Address: US CA Santa Clara
- Assignee: Verint Systems Inc.
- Current Assignee: Verint Systems Inc.
- Current Assignee Address: US CA Santa Clara
- Agency: Meunier Carlin & Curfman
- Main IPC: G06F7/00
- IPC: G06F7/00 ; G06F17/30

Abstract:
A computer-implemented method for processing a plurality of data items includes defining a set of one or more categories having a corresponding set of conditions that associate the data items with the categories. A sub-categorization request, requesting to divide a category from among the categories into lower-level categories, is accepted from a user. The data items associated with the category are processed responsively to the sub-categorization request, so as to automatically suggest the lower-level categories.The automatically-suggested lower-level categories are presented to the user, and direction with respect to the automatically-suggested lower-level categories is accepted from the user. A hierarchical structure representing the categories is constructed responsively to the direction, by dividing the category into the lower-level categories. Output based on the hierarchical structure is presented to the user.
Public/Granted literature
- US20090012970A1 Root cause analysis using interactive data categorization Public/Granted day:2009-01-08
Information query