Invention Grant
US09026916B2 User interface for managing questions and answers across multiple social media data sources
有权
用于管理多个社交媒体数据源的问题和答案的用户界面
- Patent Title: User interface for managing questions and answers across multiple social media data sources
- Patent Title (中): 用于管理多个社交媒体数据源的问题和答案的用户界面
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Application No.: US13167452Application Date: 2011-06-23
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Publication No.: US09026916B2Publication Date: 2015-05-05
- Inventor: Rose Catherine Kanjirathinkal , Srujana Merugu , Amit K. Singh , Karthik Visweswariah
- Applicant: Rose Catherine Kanjirathinkal , Srujana Merugu , Amit K. Singh , Karthik Visweswariah
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Patents on Demand P.A.
- Agent Brian K. Buchheit; Scott M. Garrett
- Main IPC: G06F3/00
- IPC: G06F3/00 ; G06Q50/00 ; G06Q10/10 ; G06F17/21 ; G06F17/27

Abstract:
A method for managing user-generated questions and answers across multiple social media data sources can begin with the receiving of query parameters, including a user-entered question, via the user interface of a social media Q&A manage. Social media data sources can be queried for knowledge related to the user-entered question. When knowledge related to the user-entered question exists, the existing related knowledge can be organized and presented in the user interface according to a determined answer quality. When knowledge related to the user-entered question does not exist or is deemed unsatisfactory by a user, the user-entered question can be automatically submitted to applicable social media data sources by the social media Q&A manager on behalf of the user. A status of the submitted user-entered question can be monitored. When the status of the submitted user-entered question changes, the method can be re-executed at the querying step.
Public/Granted literature
- US20120331390A1 USER INTERFACE FOR MANAGING QUESTIONS AND ANSWERS ACROSS MULTIPLE SOCIAL MEDIA DATA SOURCES Public/Granted day:2012-12-27
Information query