An interactive chat-bot user interface to a communication-enabled business process (CEBP) application is provided. The user interface receives instant message commands from a user. The received instant message commands are parsed and transformed into commands formatted according to the application programming interface of the CEBP application. Feedback or other output from the CEBP application can be provided to the user by the interactive interface in an instant message. In addition, the interface can participate in a dialog with the user, all in the natural language of the user and using instant messages, in order to obtain the instructions and parameter information required by the CEBP application in order to perform a requested operation.