Invention Grant
US09043692B2 Predictive system recommended actions based on recent activities 有权
基于最近活动的预测系统推荐行动

Predictive system recommended actions based on recent activities
Abstract:
Embodiments of the invention provide systems and methods for tracking recent activities of processes and presenting recommended next actions based thereon. According to one embodiment, a method of tracking and interacting with one or more processes can comprise detecting one or more activities, each activity related to at least one of a plurality of ongoing transactions of the one or more processes. The one or more activities can be recorded in records of an activity log. At a later point in time, relevant records of the activity log for a particular user can be identified. A determination of a recommended next action can be made for each identified relevant record based on the recorded activity and the related transaction. A list of the identified relevant records of the activity log and the determined recommended next actions can be generated and presented to the user.
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