Invention Grant
- Patent Title: Predictive system recommended actions based on recent activities
- Patent Title (中): 基于最近活动的预测系统推荐行动
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Application No.: US13236764Application Date: 2011-09-20
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Publication No.: US09043692B2Publication Date: 2015-05-26
- Inventor: German Bertot , Jooturu Chinna Ramesh Kumar Reddy , Manish Srivastava , Matthew Sherman , Shalaka Natu
- Applicant: German Bertot , Jooturu Chinna Ramesh Kumar Reddy , Manish Srivastava , Matthew Sherman , Shalaka Natu
- Applicant Address: US CA Redwood Shores
- Assignee: Oracle International Corporation
- Current Assignee: Oracle International Corporation
- Current Assignee Address: US CA Redwood Shores
- Agency: Kilpatrick Townsend & Stockton LLP
- Main IPC: G06F3/00
- IPC: G06F3/00 ; G06Q10/04 ; G06Q30/06

Abstract:
Embodiments of the invention provide systems and methods for tracking recent activities of processes and presenting recommended next actions based thereon. According to one embodiment, a method of tracking and interacting with one or more processes can comprise detecting one or more activities, each activity related to at least one of a plurality of ongoing transactions of the one or more processes. The one or more activities can be recorded in records of an activity log. At a later point in time, relevant records of the activity log for a particular user can be identified. A determination of a recommended next action can be made for each identified relevant record based on the recorded activity and the related transaction. A list of the identified relevant records of the activity log and the determined recommended next actions can be generated and presented to the user.
Public/Granted literature
- US20130073935A1 PREDICTIVE SYSTEM RECOMMENDED ACTIONS BASED ON RECENT ACTIVITIES Public/Granted day:2013-03-21
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