Invention Grant
US09049290B2 Interaction detection between web-enabled and call-related features
有权
网络启用和呼叫相关功能之间的交互检测
- Patent Title: Interaction detection between web-enabled and call-related features
- Patent Title (中): 网络启用和呼叫相关功能之间的交互检测
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Application No.: US12826297Application Date: 2010-06-29
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Publication No.: US09049290B2Publication Date: 2015-06-02
- Inventor: John Buford , Mario Kolberg , Venkatesh Krishnaswamy , Krishna Kishore Dhara , Xiaotao Wu
- Applicant: John Buford , Mario Kolberg , Venkatesh Krishnaswamy , Krishna Kishore Dhara , Xiaotao Wu
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Main IPC: H04L12/28
- IPC: H04L12/28 ; H04L12/403 ; G06F15/16 ; G06F15/173 ; G06F17/00 ; G06N7/00 ; H04M3/42 ; H04M7/12 ; H04Q3/00 ; H04L29/08

Abstract:
A method is provided for detecting interactions between call-related and web-enabled features. In some embodiments, communication application components are configured to transmit an indication to a feature interaction detector every time a feature is invoked by the user. When the interaction detector receives an indication that a feature is being invoked, it compares the invoked feature against features that have previously been invoked (or executed) and determines whether the invoked feature interacts with any of the features that have been previously executed.
Public/Granted literature
- US20100329140A1 Interaction Detection Between Web-Enabled and Call-Related Features Public/Granted day:2010-12-30
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