A method and apparatus provide terminal status information by a telecommunication terminal as audio information by generating terminal status information by a telecommunication terminal; establishing a direct connection by a monitor computer to the telecommunication terminal via a direct link to the telecommunication terminal; transmitting the generated terminal status information to the monitor computer by the telecommunication terminal via the direct link; converting the generated terminal status information to audio terminal status information by the monitor computer; and presenting the audio terminal status information to a user of the telecommunication terminal. In addition, the method and apparatus establish a firewall by the telecommunication terminal to prevent the monitor computer from communicating on a network to which the telecommunication terminal is connected whereby the monitor computer is also denied access to other devices connected to the network.