Invention Grant
- Patent Title: System and method for managing a telemarketing campaign
- Patent Title (中): 用于管理电话营销活动的系统和方法
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Application No.: US11329650Application Date: 2006-01-11
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Publication No.: US09082125B2Publication Date: 2015-07-14
- Inventor: Mark Brannon Lawrence , Patrick Edward Fallon , Sandy J. Diaz , Cynthia K. Hayden
- Applicant: Mark Brannon Lawrence , Patrick Edward Fallon , Sandy J. Diaz , Cynthia K. Hayden
- Applicant Address: US GA Norcross
- Assignee: CC Serve Corporation
- Current Assignee: CC Serve Corporation
- Current Assignee Address: US GA Norcross
- Agent Philip H. Burrus, IV
- Main IPC: G06F17/30
- IPC: G06F17/30 ; G06F15/16 ; G06Q30/02
Abstract:
A system and a method for managing a solicitation campaign are disclosed. A solicitor provides a solicitation center with pages of personalized script, which are generated using a first script template. The solicitor receives solicitee responses, analyzes the solicitiee responses, and determines whether to continue the solicitation campaign using the current script template or using a second script template for subsequent solicitations.
Public/Granted literature
- US20070162542A1 System and method for managing a telemarketing campaign Public/Granted day:2007-07-12
Information query
