Invention Grant
US09082149B2 System and method for providing sales assistance to a consumer wearing an augmented reality device in a physical store
有权
用于向在实体商店中佩戴增强现实设备的消费者提供销售援助的系统和方法
- Patent Title: System and method for providing sales assistance to a consumer wearing an augmented reality device in a physical store
- Patent Title (中): 用于向在实体商店中佩戴增强现实设备的消费者提供销售援助的系统和方法
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Application No.: US13770735Application Date: 2013-02-19
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Publication No.: US09082149B2Publication Date: 2015-07-14
- Inventor: Stuart Argue , Anthony Emile Marcar
- Applicant: Wal-Mart Stores, Inc.
- Applicant Address: US AR Bentonville
- Assignee: WAL-MART STORES, INC.
- Current Assignee: WAL-MART STORES, INC.
- Current Assignee Address: US AR Bentonville
- Agency: Howard & Howard Attorneys PLLC
- Main IPC: G06Q30/06
- IPC: G06Q30/06 ; H04M3/523

Abstract:
A computer-implemented method is disclosed herein. The method includes the step of receiving, with a processing device of a commerce server, a help request signal from an augmented reality device worn by a current consumer shopping in a retail store. The method also includes the step of selecting, with the processing device, a sales assistant to help the current consumer. The method also includes the step of linking, with the processing device, the augmented reality device in communication with an electronic computing device operated by the sales assistant. The method also includes the step of receiving, at the processing device, a receipt signal containing a list of items purchased by the current consumer. The method also includes the step of determining, with the processing device, if any item on the list of items was the subject of the help provided to the current consumer by the sales assistant. The sales assistant can enjoy a commission, a performance bonus, a quota, or receive some other form of enhanced remuneration in response to the determining step.
Public/Granted literature
- US20140236652A1 REMOTE SALES ASSISTANCE SYSTEM Public/Granted day:2014-08-21
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