The disclosure is directed to a device password reset. A method in accordance with an embodiment includes: receiving a phone call at a locked mobile device from a phone having a privileged phone number; initiating a password reset in response to the receipt of the phone call from the privileged phone number and the phone call exceeding a predetermined time duration threshold by: terminating, by the locked mobile device, the phone call from the phone having the privileged phone number; generating, by the locked mobile device, a temporary password; establishing, by the locked mobile device, a connection to the phone having the privileged phone number; displaying, by the locked mobile device, a password entry field; communicating, by the locked mobile device, the temporary password via the connection to the phone having the privileged phone number; and unlocking the locked mobile device upon successful entry of the temporary password in the password entry field displayed by the locked mobile device.