Invention Grant
- Patent Title: Systems and methods for recording resource association for recording
- Patent Title (中): 记录资源关联的系统和方法
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Application No.: US11693923Application Date: 2007-03-30
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Publication No.: US09106737B2Publication Date: 2015-08-11
- Inventor: Marc Calahan , Jamie Richard Williams , Kenneth Richard Brodhagen , Damian Smith , Robert John Barnes
- Applicant: Marc Calahan , Jamie Richard Williams , Kenneth Richard Brodhagen , Damian Smith , Robert John Barnes
- Applicant Address: US GA Roswell
- Assignee: VERINT AMERICAS, INC.
- Current Assignee: VERINT AMERICAS, INC.
- Current Assignee Address: US GA Roswell
- Agency: McKeon, Meunier Carlin & Curfman
- Main IPC: H04M1/64
- IPC: H04M1/64 ; H04M3/36
Abstract:
Included are embodiments for determining an extension-to-channel mapping. At least one embodiment includes receiving first data associated with a communication from at least one communications device and receiving second data from a recording resource. Some embodiments include determining whether the at least one communications device is coupled to a recording resource. Some embodiments include matching the communications device to a recording resource and in response to matching, creating an association of the at least one communications device to the recording resource.
Public/Granted literature
- US20080244597A1 Systems and Methods for Recording Resource Association for Recording Public/Granted day:2008-10-02
Information query
