Invention Grant
- Patent Title: Generating and displaying customer commitment framework data
- Patent Title (中): 生成和显示客户承诺框架数据
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Application No.: US13767832Application Date: 2013-02-14
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Publication No.: US09123055B2Publication Date: 2015-09-01
- Inventor: Michelle Amanda Evans , Elizabeth Ann High , Yi Lu , Joseph Hyeon Chang
- Applicant: Michelle Amanda Evans , Elizabeth Ann High , Yi Lu , Joseph Hyeon Chang
- Applicant Address: US DE Wilmington
- Assignee: SDL Enterprise Technologies Inc.
- Current Assignee: SDL Enterprise Technologies Inc.
- Current Assignee Address: US DE Wilmington
- Agency: Carr & Ferrell LLP
- Main IPC: G06F17/30
- IPC: G06F17/30 ; G06Q30/02 ; G06Q50/00 ; G06Q30/00

Abstract:
Systems and methods for generating and displaying customer commitment framework data. Exemplary methods for determining the shareability of online content may include obtaining, via a digital intelligence system, customer experience data regarding any of a product, a brand, and customer responses for a first entity, as well as periodically calculating, via the digital intelligence system, customer commitment framework data from the customer experience data, and generating a customer commitment dashboard that comprises a graphical representation of the customer commitment framework data.
Public/Granted literature
- US20130159054A1 GENERATING AND DISPLAYING CUSTOMER COMMITMENT FRAMEWORK DATA Public/Granted day:2013-06-20
Information query