Invention Grant
US09131047B2 Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics
有权
本地拦截方法,例如为培训,信息通话和诊断提供客户协助的应用程序
- Patent Title: Local intercept methods, such as applications for providing customer assistance for training, information calls and diagnostics
- Patent Title (中): 本地拦截方法,例如为培训,信息通话和诊断提供客户协助的应用程序
-
Application No.: US14084520Application Date: 2013-11-19
-
Publication No.: US09131047B2Publication Date: 2015-09-08
- Inventor: Brian Roundtree , Kevin Allan , Thomas Trinneer
- Applicant: Nuance Communications, Inc.
- Applicant Address: US MA Burlington
- Assignee: Nuance Communications, Inc.
- Current Assignee: Nuance Communications, Inc.
- Current Assignee Address: US MA Burlington
- Agency: Perkins Coie LLP
- Main IPC: H04M3/00
- IPC: H04M3/00 ; H04M3/42 ; G09B7/02 ; H04W8/24

Abstract:
A method of displaying a tutorial to a user of a mobile device is disclosed. In some examples, the mobile device receives an input associated with one or more user functions of the mobile device and launches a locally based application in response to the received input. The locally based application may output instructions to the user explaining to the user how to implement the one or more user functions.
Public/Granted literature
Information query