A method and system for predicting an estimated remaining utility usage and adjusting an alert threshold for a prepaid utility meter account includes receiving an indication of a time period of inaccessibility to replenish a prepaid utility meter account, predicting an alert trigger time when an estimated remaining utility usage for the prepaid utility meter account falls below an alert threshold, and determining that the time period of inaccessibility overlaps the predicted alert trigger time, and responsively adjusting the alert threshold such that the predicted alert trigger time occurs before the time period of inaccessibility. The method also includes receiving an indication of a business objective for a utility company and automatically adjusting the alert threshold associated with the prepaid utility meter account based on the business objective.