Invention Grant
- Patent Title: Pairing users with social media communities
- Patent Title (中): 将用户与社交媒体社区配对
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Application No.: US13836884Application Date: 2013-03-15
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Publication No.: US09137321B2Publication Date: 2015-09-15
- Inventor: Sarah Burzina Anne Byrd Vallieres de St. Real , Deane Smith
- Applicant: Citrix Systems, Inc.
- Applicant Address: US FL Fort Lauderdale
- Assignee: Citrix Systems, Inc.
- Current Assignee: Citrix Systems, Inc.
- Current Assignee Address: US FL Fort Lauderdale
- Agency: Banner & Witcoff, Ltd.
- Main IPC: G06F15/16
- IPC: G06F15/16 ; G06F15/173 ; H04L29/08 ; G06Q10/10 ; G06Q50/00

Abstract:
Systems and methods that integrate social media applications having social media communities of like-minded users with other applications, such as enterprise applications, are described herein. A user may join one or more of the social media communities based on a variety of factors, including applications the user uses or plans to use, user type (e.g., end-user, administrator, etc.), the user's level of expertise, and/or the type of activities that the user plans to perform in one or more applications. A user's actions within or using one or more applications may be monitored. In response to detecting performance of a monitored action, a description of the user's action may be published to other users in the social media community, the user may be paired with one or more social media communities, and/or recommendations for resources related to the detected action may be provided to the user. Recommendations may also be provided based on posts made by the user in the social media community.
Public/Granted literature
- US20140280551A1 PAIRING USERS WITH SOCIAL MEDIA COMMUNITIES Public/Granted day:2014-09-18
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