Methods, devices, systems and computer program products are described for implementing on a communication device customized caller ID and remote functional management of a communication device via shared secret exchange between calling and called parties. Customized caller ID provides for a calling party to identify themself regardless of the device they are using to place to call. In addition, other remote functional management, such as call priority tagging, provides for the calling party to prioritize the call or otherwise customize a call ID message to the called party. By exchanging shared secrets amongst the calling and called parties, the customized caller ID method and remote functional management are secure, thereby eliminating the likelihood of unauthorized tampering by unknown parties. Shared secret exchange also provides for authorized callers to remotely access and manage the communication device, such as, for example, to remotely lock down or place the communication device in an off state.