Invention Grant
- Patent Title: Management system, management server, image forming apparatus, and management method
- Patent Title (中): 管理系统,管理服务器,成像设备和管理方法
-
Application No.: US13338150Application Date: 2011-12-27
-
Publication No.: US09176686B2Publication Date: 2015-11-03
- Inventor: Tsuyoshi Kaneko
- Applicant: Tsuyoshi Kaneko
- Applicant Address: JP Tokyo
- Assignee: Canon Kabushiki Kaisha
- Current Assignee: Canon Kabushiki Kaisha
- Current Assignee Address: JP Tokyo
- Agency: Canon USA, Inc., IP Division
- Priority: JP2011-005633 20110114
- Main IPC: G06F3/12
- IPC: G06F3/12 ; H04N1/00 ; H04N1/32

Abstract:
An image forming apparatus transmits, when a function which cooperates with a function providing apparatus is added, information on the added function to a management server, and changes a failure monitoring setting according to the returned monitoring condition. If a failure occurs, the image forming apparatus generates, if the failure is attributable to the function providing apparatus, failure information indicating that the failure is attributable to the function providing apparatus, and otherwise, the image forming apparatus generates failure information on the failure to transmit to the management server. Upon receiving the information on the added function from the image forming apparatus, the management server returns the monitoring condition corresponding to the added function to arrange for maintenance of the image forming apparatus. If the failure is attributable to the function providing apparatus, the management server does not arrange for maintenance of the image forming apparatus.
Public/Granted literature
- US20120182572A1 MANAGEMENT SYSTEM, MANAGEMENT SERVER, IMAGE FORMING APPARATUS, AND MANAGEMENT METHOD Public/Granted day:2012-07-19
Information query