Invention Grant
- Patent Title: Method and apparatus for customizing conversation agents based on user characteristics using a relevance score for automatic statements, and a response prediction function
- Patent Title (中): 基于用户特征使用自动语句的相关性分数定制会话代理的方法和装置以及响应预测功能
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Application No.: US13867991Application Date: 2013-04-22
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Publication No.: US09177318B2Publication Date: 2015-11-03
- Inventor: Jianqiang Shen , Oliver Brdiczka
- Applicant: Palo Alto Research Center Incorporated
- Applicant Address: US CA Palo Alto
- Assignee: PALO ALTO RESEARCH CENTER INCORPORATED
- Current Assignee: PALO ALTO RESEARCH CENTER INCORPORATED
- Current Assignee Address: US CA Palo Alto
- Agency: Park, Vaughan, Fleming & Dowler LLP
- Agent Shun Yao
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06Q30/00 ; G06N3/00

Abstract:
A conversation-simulating system facilitates simulating an intelligent conversation with a human user. During operation, the system can receive a user-statement from the user during a simulated conversation, and generates a set of automatic-statements that each responds to the user-statement. The system then determines a set of behavior-characteristics for the user, and computes relevance scores for the automatic-statements based on the behavior-characteristics. Each relevance score indicates an outcome quality that the user is likely to perceive for the automatic-statement as a response to the user-statement. The system selects an automatic-statement that has a highest relevance score from the set of automatic-statements, and provides the selected automatic-statement to the user.
Public/Granted literature
- US20140317030A1 METHOD AND APPARATUS FOR CUSTOMIZING CONVERSATION AGENTS BASED ON USER CHARACTERISTICS Public/Granted day:2014-10-23
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