Invention Grant
US09201928B2 Assessing quality of reviews based on online reviewer generated content 有权
评估基于在线评论者生成内容的评论质量

  • Patent Title: Assessing quality of reviews based on online reviewer generated content
  • Patent Title (中): 评估基于在线评论者生成内容的评论质量
  • Application No.: US13906413
    Application Date: 2013-05-31
  • Publication No.: US09201928B2
    Publication Date: 2015-12-01
  • Inventor: Jack Chen
  • Applicant: Google Inc.
  • Applicant Address: US CA Mountain View
  • Assignee: Google Inc.
  • Current Assignee: Google Inc.
  • Current Assignee Address: US CA Mountain View
  • Agency: Dority & Manning, P.A.
  • Main IPC: G06F17/30
  • IPC: G06F17/30
Assessing quality of reviews based on online reviewer generated content
Abstract:
Systems and methods for assessing the quality of a review submitted to a review platform are provided. Reviewers that submit reviews may desire for their reviews to be more prominent or to be assigned greater weight by users of the review platform. According to aspects of the present disclosure, reviewers can optionally enrich reviews posted to an online review platform by associating a quality score with the reviews. The quality score for the review can be determined based on the reviewer's commentary regarding a product or service in a social media setting or in other settings. Reviews posted in an online platform can be prioritized based on the quality score such that reviews consistent with other reviewer generated content are more prominent. Indicia indicative of the quality score can be displayed in conjunction with the reviews such that reviews that are consistent reviews are more readily discernible.
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