Invention Grant
- Patent Title: Systems, apparatuses and methods for communication flow modification
- Patent Title (中): 用于通信流修改的系统,设备和方法
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Application No.: US14616037Application Date: 2015-02-06
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Publication No.: US09218410B2Publication Date: 2015-12-22
- Inventor: Joshua Gray , Mike Hibbard , Randal E. Holl , James J. Dellostritto
- Applicant: CONTACT SOLUTIONS LLC
- Applicant Address: US VA Reston
- Assignee: CONTACT SOLUTIONS LLC
- Current Assignee: CONTACT SOLUTIONS LLC
- Current Assignee Address: US VA Reston
- Agency: Cooley LLP
- Main IPC: G06F17/00
- IPC: G06F17/00 ; G06F7/00 ; G06F17/30 ; G06F3/16 ; G06F3/0482 ; G06F3/0484

Abstract:
An apparatus includes a user interface module configured to receive user information associated with a user. The apparatus also includes a classification module configured to apply a classifier defined within a classification tree to the user information, and to calculate a classification score representing an estimated likelihood that the user is associated with at least one user type. The classification module is also configured to classify the user to an identified user type based on the classification score. The apparatus also includes a database configured to store at least one of user account information associated with the user, historical information associated with the user, or historical information associated with a group of users including the user. The apparatus also includes an interface generation module configured to generate a signal based on the information in the database, the signal specifying a user interface to be presented to the user.
Public/Granted literature
- US20150220619A1 SYSTEMS, APPARATUSES AND METHODS FOR COMMUNICATION FLOW MODIFICATION Public/Granted day:2015-08-06
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