Invention Grant
US09218604B2 Method for expert Advisors to provide one on one phone call or chat advice services through unique empowered independent agents to consumers using mobile devices
有权
专家顾问通过使用移动设备的消费者通过独特授权的独立代理人提供一对一电话或聊天咨询服务的方法
- Patent Title: Method for expert Advisors to provide one on one phone call or chat advice services through unique empowered independent agents to consumers using mobile devices
- Patent Title (中): 专家顾问通过使用移动设备的消费者通过独特授权的独立代理人提供一对一电话或聊天咨询服务的方法
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Application No.: US14165944Application Date: 2014-01-28
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Publication No.: US09218604B2Publication Date: 2015-12-22
- Inventor: Gopesh Kumar
- Applicant: Gopesh Kumar
- Agency: White-Welker & Welker, LLC
- Agent Matthew T. Welker, Esq.
- Main IPC: G06F15/16
- IPC: G06F15/16 ; G06Q30/00 ; G06Q10/10 ; G06Q30/06 ; H04L12/18 ; H04L12/58 ; H04L29/06 ; G06Q20/22

Abstract:
The present invention provides techniques for managing, supporting and empowering Independent Agents to offer a method for enabling expert Advisors to deliver, and charge for, advice to consumers, by connecting two parties in real time in an online chat using mobile devices. The present invention also provides the method and techniques for expert Advisors, in turn, to provide their service through a multiplicity of Independent Agent channels without the potential for communication device conflict; thereby ensuring successful connections for consumers.
Public/Granted literature
Information query