An apparatus and method for determining at least one operational condition of a premises based system including at least one premises device. The apparatus includes a processor configured to perform a diagnostic procedure. The diagnostic procedure includes determining operational data of the premises based system, the operational data indicating at least one of a premises device and the apparatus is operating outside a failure range and performing predictive analysis based at least in part on the received operational data. The predictive analysis indicates whether the at least one of premises device and apparatus is likely to operate within the failure range within a predefined period of time. The diagnostic procedure includes causing a notification alert to be transmitted to at least one of a user interface device and remote monitoring center based on the predictive analysis.