A method, computer program product, and system is described. An indication of a problem regarding a content item is received, the content item being subject to a workflow including an approval protocol. A request for an emergency exception to the workflow with respect to an update to the content item is received, the update being associated with the problem. Permission for circumvention of one or more aspects of the approval protocol with respect to the update is provided, in response to receiving the request for the emergency exception.