A method for language-independent, non-semantic speech analytics that may analyze spoken utterances without regard for the language or speakers, comprising the steps of receiving an audio input containing human speech, analyzing the audio to identify the waveform pattern, and analyzing the waveform to identify periods of silence, and additional methods for alternative non-speech-based speech analysis, and a system for non-speech-based analysis comprising a media server that receives audio input, an analytics server that processes the audio input, and a management server that configures operation of the analytics server.