The present invention provides a technique for notifying a call center of an alert and providing access to a notification server which contains precompiled database information of a desired action to take in response to the alert. The alert is provided through a radius start record from a pendant with the user. The pendant remains turned off, until activated by the user. After activated, a modem of the pendant registers the pendant with a cellular network and in parallel, the cellular network provides a duplicate radius start record to a group of servers, which means there must be an alert from the user, such as an emergency.