Provided is an information processing device, including an opening and closing detection unit that detects opening and closing of an opening and closing door which exposes a paper transporting passage for transporting paper, a paper jam detection unit that detects a paper jam in the paper transporting passage, a time measurement unit that measures a time when the paper jam is detected and opening of the opening and closing door is detected, and a control unit that controls the paper jam to be continued when a time measured by the time measurement unit is shorter than a predetermined time in case of detecting closing of the opening and closing door.