A method, system and computer-readable medium are provided for enabling the organization, presentation and selection of icons related to information technology processes. In a first version, icons related to individual information technology processes are associated with an enclosing icon displayed by a computer. The user may direct the computer to display or cease displaying the icons by selecting the enclosing icon. In a second version the enclosing icon may be associated with another enclosing icon, wherein icons are organized into a presentation hierarchy. In a third version, the icons may be personalized by associating textual, graphical and/or photographic data as provided by the user.