When a print server according to the present invention receives a printing cancellation request from a load balancer, the print server acquires information of a print job as a target of the printing cancellation request and information of a printing device. Then, the print server determines whether a status of the acquired print job is a first status where printing cancellation processing is to be executed by a print server in charge of the printing device, a second status where the printing cancellation processing is to be executed by the printing device, or a third status where the printing cancellation request is to be handled as an error. Thereafter, the print server executes the printing cancellation processing according to the determination result.