An electronic alert system and a related method of operation for identifying, determining, and reporting chronically-problematic responses for service request and fulfillment between a service requester and a service performer are disclosed. In one embodiment, the electronic alert system identifies and determines a chronically-problematic response by analyzing two relational data sets. A first set of relational data set correlates time elapsed between a first service request bell press by a service requester from a service request device, and a confirmatory signal of successful service fulfillment from a service request reception device held by the service performer, or from the service request device. Furthermore, a second set of relational data set correlates a number of repeated service request bell presses by the service requester, a time interval between each bell press, and the confirmatory signal of successful service fulfillment from the service request device or the service request reception device.