A cloud-based infrastructure facilitates gathering, transmitting, and remote storage of control and automation data using an agent-based communication channel. The infrastructure collects the industrial data from an industrial enterprise and intelligently sorts and organizes the acquired data based on selected criteria. Message queues can be configured on the cloud platform to segregate the industrial data according to priority, data type, or other criteria. Behavior assemblies stored in customer-specific manifests on the cloud platform define customer-specific preferences for processing data stored in the respective message queues. An agent-based analytics framework in the cloud platform performs desired analytics on the data using distributed parallel processing.