Invention Grant
- Patent Title: Systems and methods for identifying and delivering tailored content based upon a service dialog
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Application No.: US14320091Application Date: 2014-06-30
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Publication No.: US09256848B2Publication Date: 2016-02-09
- Inventor: Troy P. Williams
- Applicant: American Express Travel Related Services Company, Inc.
- Applicant Address: US NY New York
- Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
- Current Assignee: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
- Current Assignee Address: US NY New York
- Agency: Snell & Wilmer L.L.P.
- Main IPC: G06Q10/06
- IPC: G06Q10/06 ; G06Q30/06 ; G06Q30/02 ; G06Q50/00 ; G06Q20/10 ; G06Q20/12

Abstract:
The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
Public/Granted literature
- US20140316932A1 Systems and Methods for Identifying and Delivering Tailored Content Based Upon a Service Dialog Public/Granted day:2014-10-23
Information query