Invention Grant
- Patent Title: Contextual summary of recent communications method and apparatus
- Patent Title (中): 最近通信方法和设备的上下文总结
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Application No.: US12708759Application Date: 2010-02-19
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Publication No.: US09258143B2Publication Date: 2016-02-09
- Inventor: David L. Chavez
- Applicant: David L. Chavez
- Applicant Address: US NJ Basking Ridge
- Assignee: Avaya Inc.
- Current Assignee: Avaya Inc.
- Current Assignee Address: US NJ Basking Ridge
- Agency: Sheridan Ross P.C.
- Main IPC: G06Q10/10
- IPC: G06Q10/10 ; H04L12/58

Abstract:
The present invention provides mechanisms for determining contextual information and including at least some of the determined contextual information in a communication. As an example, a multi-modal communications thumbnail providing context and prior communications summary as an attachment to a communication may be provided. The context and prior communications summary may supplement or replace one or more of a typical communications identifier such as subject, title, and distribution information.
Public/Granted literature
- US20110208816A1 CONTEXTUAL SUMMARY OF RECENT COMMUNICATIONS METHOD AND APPARATUS Public/Granted day:2011-08-25
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