Invention Grant
US09258374B2 Method and system for capturing expertise of a knowledge worker in an integrated breadcrumb trail of data transactions and user interactions
有权
在数据交易和用户互动的综合性面包痕迹中捕获知识工作者的专业知识的方法和系统
- Patent Title: Method and system for capturing expertise of a knowledge worker in an integrated breadcrumb trail of data transactions and user interactions
- Patent Title (中): 在数据交易和用户互动的综合性面包痕迹中捕获知识工作者的专业知识的方法和系统
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Application No.: US13690406Application Date: 2012-11-30
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Publication No.: US09258374B2Publication Date: 2016-02-09
- Inventor: Serge Mankovskii , Maria C. Velez-Rojas
- Applicant: CA, Inc.
- Applicant Address: US NY New York
- Assignee: CA, Inc.
- Current Assignee: CA, Inc.
- Current Assignee Address: US NY New York
- Agency: Myers Bigel Sibley & Sajovec, P.A.
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L29/08 ; G06Q10/06
Abstract:
A system and method is provided for creating a trail of events. A plurality of data exchange events and a plurality of user interaction events are captured. A frame is generated based on the captured plurality of user interaction events. A cut is generated based on the captured plurality of data exchange events and the frame. The cut represents a historical trail of the plurality of user interaction events associated with the back-end data receive event and the back-end data send event.
Public/Granted literature
Information query
